Information we collect
We may collect your name, email, phone number, business name, website, payment status, appointment details, form answers, call notes, transcripts, recordings, messages, and information you provide during the assessment process.
How we use information
We use information to deliver the assessment, contact you, schedule calls, prepare recommendations, generate summaries, create follow-up materials, process payments, improve our workflow, and maintain business records.
AI-assisted processing
Wabi may use AI-assisted tools to transcribe, summarize, analyze, draft, organize, and route assessment information. Human review may be used before important client-facing outputs are finalized.
Calls, recordings, and transcripts
Calls with Wabi or Ava, the AI intake assistant, may be recorded or transcribed for assessment quality, note-taking, and follow-up. If you do not want a call recorded, tell us before continuing or request written intake instead. Call line: 434-835-9556.
SMS and email
If SMS workflows are enabled, Wabi may send assessment-related messages, reminders, booking links, payment links, and follow-up. Message/data rates may apply. Reply STOP to SMS when available to opt out. You can also email us to update preferences.
Payments
Payments are processed by Stripe. Wabi does not store full card numbers on this website.
Analytics
We may use analytics tools such as Microsoft Clarity to understand site usage, improve the page, and debug conversion flows.
Third-party tools
We may use tools for payments, scheduling, email, calls, video meetings, transcription, CRM, bookkeeping, and assessment delivery. These providers process data according to their own terms and privacy practices.
Contact and deletion requests
Contact contact@wabi.consulting for privacy questions or reasonable data-access/deletion requests, subject to legal and operational recordkeeping needs.